Privacy Policy

Effective Date: 25.03.2025

Welcome to Marium Oxygen.

Marium Oxygen is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By using our website, you consent to the practices described in this policy.

  1. Information We Collect:

We collect various types of information to provide and improve our services, including:

  • Personal Information:
    • When you place an order, we collect your name, address, phone number, and email address.
    • If you create an account, we store your login credentials.
    • When you contact us via email or phone, we collect your contact information and any other information you provide.
    • For delivery of oxygen cylinders and concentrators, we may collect information regarding the recipient’s medical condition, to ensure proper usage and safety.
  • Payment Information:
    • We collect payment information, such as credit card details or other payment method information, to process your orders. However, we use secure payment gateways, and we do not store your full credit card details on our servers.
  • Usage Information:
    • We collect information about how you use our website, including your IP address, browser type, pages visited, and other usage data.
    • We may use cookies and similar technologies to collect this information.
  • Medical Information:
    • In some cases, especially when delivering oxygen related products, we may collect limited medical information as provided by you, or your designated representatives, to ensure safe and proper product usage.

  1. How We Use Your Information:

We use your information for the following purposes:

  • To Process Orders: To process and fulfill your orders, including delivery and payment processing.
  • To Provide Customer Support: To respond to your inquiries and provide customer support.
  • To Improve Our Services: To analyze website usage and improve our products and services.
  • To Send Marketing Communications: With your consent, we may send you promotional emails and newsletters about our products and services. You can opt-out of these communications at any time.
  • To Ensure Safety and Compliance: To comply with legal obligations and ensure the safety and proper use of our products, especially medical equipment.
  • For Oxygen related product delivery: To ensure safe and proper usage of the oxygen cylinders and concentrators.

  1. Information Sharing and Disclosure:

We may share your information with:

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, delivery, and other services.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • With your consent: We may share your information with third parties with your explicit consent.
  • Delivery Partners: We will share your delivery address and contact details with our delivery partners to facilitate product delivery.

  1. Data Security:

  • We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
  • We use secure servers and encryption technologies to protect your data.
  • However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Data Retention:

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
  • We will retain order information for record-keeping and legal compliance purposes.

  1. Your Rights:

  • You have the right to access, correct, or delete your personal information.
  • You can opt-out of receiving marketing communications at any time.
  • If you have any questions or concerns about your privacy, please contact us at info@mariumoxygen.com.

  1. Cookies and Tracking Technologies:

  • We use cookies and similar technologies to collect usage information and improve your browsing experience.
  • You can control cookies through your browser settings.

  1. Children’s Privacy:

  • Our website is not intended for children under the age of 13.
  • We do not knowingly collect personal information from children under 13.
  • If you believe we have collected information from a child under 13, please contact us immediately.

  1. Changes to This Privacy Policy:

  • We may update this Privacy Policy from time to time.
  • We will post any changes on this page and update the effective date.
  • Your continued use of our website after any changes constitutes your acceptance of the revised policy.

  1. Contact Us:

  • If you have any questions or concerns about this Privacy Policy, please contact us at:

  1. Compliance with Bangladeshi Laws:

  • Marium Oxygen is committed to complying with all applicable Bangladeshi data protection laws and regulations.
  • We will ensure that all data processing activities are conducted in accordance with the Digital Security Act, 2018, and any other relevant laws.

By using our website, you acknowledge that you have read and understood this Privacy Policy.